General Terms of the Agreement

To qualify for wholesale purchases, you must be a valid retailer and by agreeing to our terms and conditions you certify that you are such. Amazon sales of Genco labeled products are prohibited.


Order Requirements


A. Wholesale minimum

For all wholesale orders, we ask that each order be placed with a minimum quantity of 5 each product: Tinctures, Soft Gels, Gummies, Patches, Balms, Vape Cartridges, Isolates, and/or Pet Chews.


B.Wholesale Price Discount

Discount pricing is offered for customers reselling our product at an authorized retail store or website. For suggested retail pricing and our discounted rates visit the our catalogue: (Catalogue link)


C. Samples

All sample orders are exempt from quantity requirements, however orders with unit quantities <5 will only receive 35% discount from our suggested retail pricing.


Order Placement

Orders can be placed directly through our website: For wholesale orders, please complete our online application form, presenting a valid resale license or tax ID(only required for California or South Carolina). Orders can also be placed over the phone: (800)-965-1671 or by email:


Payment Information

We accept payments via payment link, electronic/handwritten checks, and credit cards. All checks should be made out to “Genco Pura Oil”and mailed to: 6650 RIVERS AVE CHARLESTON SC 29406-4809, suite 100. Credit card orders of $3000 or less will be subject to a 5% fee.

Orders must be pre-paid. You will be emailed the invoice and receive an ACH electronic link. Payment can be made through the link, unless alternative arrangements have been made. No orders will be processed until full payment is received. Orders may be canceled within 48 hours of order placement.

We reserve the right to alter our prices at any time unless prior invoiced.


Shipping and Handling

The retailer incurs the shipping costs but Genco Pura will insure packages with the carrier. Wholesale orders typically process and ship in less than 14 days. We use FedEx and USPS for all shipments, and offer expedited shipping for a surcharge. Shipments delivered outside the Continental United States will be subject to additional fees.


Shipping Errors/damaged goods

Any problems must be reported in writing and within 7 days of delivery. Only then will we assume either a store credit or replacement of the order, at no additional charge. You will be liable for any product damages or errors if not reported within 7 days of delivery. Genco Pura will not assume liability for any problems which arise from customers lacking compliance with carrier delivery. If the carrier is forced to return the products to us, customers will be fully refunded for the product, but still liable for all shipping costs.


Return Policy

Genco Pura Oil guarantees customers 100% satisfaction of all products. In the case that expectations are not fully met, we will refund 100% of the order, no questions asked. In the case that retailers wish to discontinue the sale of our product, we are unable to accept left over product. Contact our sales department for more information.


Pricing Policy

Genco labeled goods must not be priced lower than our recommended retail pricing, found in our catalogue: (catalogue link). Privately labeled goods can be priced at your discretion.


Private Labeling

As a part of our mission to provide turn key solutions to customers, we offer privately labeled products. Further information regarding pricing and graphic design consultation can be found on pages 30-31 of our catalogue: (catalogue link)



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