General Terms of the Agreement
To qualify for wholesale purchases, you must be a valid retailer and by agreeing to our terms and conditions you certify that you are such. Amazon sales of Genco labeled products are prohibited.
A. Wholesale minimum
For all wholesale orders, we ask that each order be placed with a minimum quantity of 5 each product: Tinctures, Soft Gels, Gummies, Patches, Balms, Vape Cartridges, Isolates, and/or Pet Chews.
B.Wholesale Price Discount
Discount pricing is offered for customers reselling our product at an authorized retail store or website. For suggested retail pricing and our discounted rates visit the our catalogue: (Catalogue link)
All sample orders are exempt from quantity requirements, however orders with unit quantities <5 will only receive 35% discount from our suggested retail pricing.
Orders can be placed directly through our website: https://gencopura.com. For wholesale orders, please complete our online application form, presenting a valid resale license or tax ID(only required for California or South Carolina). Orders can also be placed over the phone: (800)-965-1671 or by email: firstname.lastname@example.org.
We accept payments via payment link, electronic/handwritten checks, and credit cards. All checks should be made out to “Genco Pura Oil”and mailed to: 6650 RIVERS AVE CHARLESTON SC 29406-4809, suite 100. Credit card orders of $3000 or less will be subject to a 5% fee.
Orders must be pre-paid. You will be emailed the invoice and receive an ACH electronic link. Payment can be made through the link, unless alternative arrangements have been made. No orders will be processed until full payment is received. Orders may be canceled within 48 hours of order placement.
We reserve the right to alter our prices at any time unless prior invoiced.
Shipping and Handling
The retailer incurs the shipping costs but Genco Pura will insure packages with the carrier. Wholesale orders typically process and ship in less than 14 days. We use FedEx and USPS for all shipments, and offer expedited shipping for a surcharge. Shipments delivered outside the Continental United States will be subject to additional fees.
Shipping Errors/damaged goods
Any problems must be reported in writing and within 7 days of delivery. Only then will we assume either a store credit or replacement of the order, at no additional charge. You will be liable for any product damages or errors if not reported within 7 days of delivery. Genco Pura will not assume liability for any problems which arise from customers lacking compliance with carrier delivery. If the carrier is forced to return the products to us, customers will be fully refunded for the product, but still liable for all shipping costs.
Genco Pura Oil guarantees customers 100% satisfaction of all products. In the case that expectations are not fully met, we will refund 100% of the order, no questions asked. In the case that retailers wish to discontinue the sale of our product, we are unable to accept left over product. Contact our sales department for more information.
Genco labeled goods must not be priced lower than our recommended retail pricing, found in our catalogue: (catalogue link). Privately labeled goods can be priced at your discretion.
As a part of our mission to provide turn key solutions to customers, we offer privately labeled products. Further information regarding pricing and graphic design consultation can be found on pages 30-31 of our catalogue: (catalogue link)
Genco Pura may accept, reject, or remove reviews in its sole discretion. Genco has no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Those persons posting reviews should comply with the following criteria: (1) reviewers should have firsthand experience with the person/entity being reviewed; (2) reviews should not contain: offensive language, profanity, or abusive, racist, or hate language; discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation or disability; or references to illegal activity; (3) reviewers should not be affiliated with competitors if posting negative reviews; (4) reviewers should not make any conclusions as to the legality of conduct; and (5) reviewers may not post any false statements or organize a campaign encouraging others to post reviews, whether positive or negative. Reviews are not endorsed by Genco, and do not represent our views or any affiliate/partner of Genco. Genco does not assume liability for any review or for any claims, liabilities or losses resulting from any review. By posting a review, the reviewer hereby grants to Genco a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable and sub-licensable license to Genco to reproduce, modify, translate, transmit by any means, display, perform and/or distribute all content relating to reviews.
Copyright and Intellectual Property
The content on the Website (https://gencopura.com) and the trademarks, service marks and logos contained therein (“Marks”) are owned by or licensed to Company, and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Company Content, includes, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs and graphics. All Company graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, common law trademarks or trade dress of Genco in the United States and/or other countries. Genco’s trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without our prior written permission.
Genco’s website content is provided to you “AS IS” for your information and personal use only and may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Provided that you are eligible to use the Website, you are granted a limited license to access and use the Website and Genco’s Content and to download or print a copy of any portion of the content to which you have properly gained access solely for your personal, non- commercial use. We reserves all rights not expressly granted to you in and to the Website and Company Content and Marks.